I am a full Bilingual customer service, Leasing agent and now assistant community director experience representative and a Nursing student I feel like this too goes hand in hand with me Because I enjoy giving back to people that need my help.
Bilingual Customer services Agent
Answer 10+ calls per hour, exceeding target call rates.
Established knowledge of protocols, answering customers inquires and reducing wait time by 7+ minutes.
Executed customer questions, resolving issues, and reducing the need of supervisor assistance
Perform routine clerical tasks such as mailing, copying, faxing, filing and scanning
Greeted all clients and visitors, ensuring that they received outstanding first impression of the company.
Bilingual Leasing Agent
Bilingual Assistant Community Director.
Reported to Manager and assisted in the management of 100+ units.
Provide tours of units and common areas.
Review lease terms and respond to question before they are signed by the client.
Managed staff of leasing agent and Maintenance staff.
Marketing
Promoting and selling products or services, including market research and advertising.
Nursing
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