User Research Manager

I have a strong background in user research and consumer insights, and am looking for roles as a Consumer Insights Manager or UX Research Manager. At TikTok, I've driven actionable insights for product and go-to-market strategies through SMB-focused user research studies on the Ads platform, serving as the Voice of the Customer. In my previous role at eHealth, I championed the consumer perspective, leading end-to-end research studies from segmentation to brand equity tracking and elevating Trustpilot star ratings by 300% through customer feedback. My ability to translate data into actionable, strategic decisions makes me an ideal candidate for leadership positions in user-centric roles.