Software Developer | Software Engineer

Increased salon revenue by 20% in 6 months through innovative techniques and effective customer service
Curated hairstyles for an average of 30 clients per week in a fast-paced salon
Consistently achieved high client satisfaction ratings, resulting in a 20% increase in repeat customers and positive word-of-mouth referrals

Supported the IT team by offering comprehensive administrative assistance, including user backups and setups
Managed executive calendars, increasing productivity by 30% and reducing downtime by 15%
Deployed and installed 120 new computers and software for Windows upgrades and supporting new hires within the IT team
Managed a technology hub to ensure efficient equipment provision for the IT team

Managed billing processes for printer and ink rentals, ensuring accurate and timely invoicing for customers
Collaborated closely with cross-functional teams to ensure accurate and timely billing, enhancing customer satisfaction and improving cash flow for the company

Established and maintained relationships with 50 companies to ensure accurate data for publishing
Utilized Access and Excel to refine and design the monthly and quarterly publications
Increased website traffic by 600% in 6 months through creative copywriting