Sr. Analyst, Contract Management Johnson & Johnson
Sr. Analyst, Contract Management (2020 – 2023)
Managed deliverables for Northeast by processing new contracting agreements/amendments, updating price files, distributing contract copies, and loading pricing into Model N/SAP. Collaborated with cross-functional business partners to implement pricing strategies and provide contracting solutions, resulting in improved profitability and customer satisfaction. Supported the risk team in a proactive manner and resolved pricing discrepancies promptly and efficiently to minimize financial risks and maintain smooth operational flow.
Led freight concessions team with efficiency and expertise and ensured timely review and approval of all submissions, resulting in optimized freight costs and improved operational efficiency.
Negotiated redlines of customer contract terms and conditions, leading to mutually beneficial agreements and strengthened business relationships.
Sr. Coordinator, Field Sales Support (2012 – 2020)
Assumed role of Project Coordinator, taking lead in piloting a new supply chain location, collaborating with external customers, internal business partners, and 3rd party logistics vendors to manage field asset management effectively. Delivered presentations to stakeholders, communicating redefined strategies and providing status updates based on overcoming unexpected obstacles. Tracked trends in incidents related to loaner services, providing valuable feedback to identify and implement efficiency improvements. Developed and maintained monthly Key Performance Indicators and Net Promoter Scores by utilizing coordinator quality scoring and productivity metrics.
Managed project activities encompassing supply logistics, scope definition, and deliverable identification for site implementation, formulated timelines, resolved escalated issues, tracked data, and presented metrics to leadership.
Led a global project team aimed at establishing multi-variant capabilities, where I authored business simulation testing scenarios, user stories, and key deliverables.
Supervised placement of loaner instruments and implants for sales consultants, ensuring timely location of loose products in field to fulfill case coverage requirements.