Customer Service Specialist

Communicate via inbound and/or outbound telephone calls, and email. Respond to customer inquiries and resolve technical problems with QuickBooks Online. Utilizes multiple databases for tracking, information gathering, troubleshooting and case documentation. Proficient personal computer skills including Microsoft Office, Salesforce, and IBOSS. Excellent interpersonal, written, and oral communication skills. Ability to prioritize and organize work in a multitasked environment.

Analyze merchants’ payments-related issues, assist with disputes, and provide sustainable solutions. Collaborate with other internal teams such as compliance, fraud and risk, business development, account management, optimization, and integration for cascading and/or escalations of merchants’ payment-related concerns. Work closely with the development team and provide recommendations for back-end tools that improve customer service.

Offered Cleaning Solutions, Cleaned for Corporate and Private clients to their satisfaction. Specialized in move in/ out rentals, apartment complexes, along with business offices. Also Responsible for all financial aspects, advertising, inspection of each completed job and the hiring and training of all my employees.

Duties included receipt, issue, and transfer operations from mechanical fuel storage systems and cryogenic storage, operating available mobile refueling equipment, documenting fuels transactions for computer processing, and performing laboratory analysis on petroleum products.

A traffic management specialist performs and manages traffic management activities. They use military and commercial transportation to move personnel, eligible dependents, materials, property, packages, and classify and arrange personal property and cargo for shipment or storage.