Project Manager

Served as the main point of contact for 15 major clients such as Bruce Power, Movati Fitness, Mitsubishi, and IBM, to assess organizational requirements, provide solutions, and execute promotional product launches from initiation to delivery.
• Managed project budgets of up to $80,000 by collaborating with cross-functional stakeholders to set-up and manage ecommerce functions including marketing and communication programs.
• Generated and communicated updates on project statuses of client accounts weekly to identify project dependencies and risks, and proactively develop risk mitigation plans.
• Spearheaded the onboarding and training of 3 account coordinators by presenting system demonstrations, providing education on performance expectations, and communicating organizational policies.

Oversaw 8 major corporate accounts including Coca Cola, Manulife, Fidelity, Audi, McDonald’s, Cenovus, Sky Zone, and Rogers, with project budgets upwards of $500,000.
• Provided ongoing support to clients by maintaining customer-branded websites, facilitating seasonal product launches, and processing 100+ daily orders.
• Analyzed and resolved project concerns by executing corrective action and collaborating with cross-functional teams to implement new measures to prevent issue recurrence.

Consistently exceeded individual sales objectives by 10%+ monthly by working closely with customers to assess needs, identify budgetary constraints, and provide knowledgeable solutions based on specified parameters.
• Led the organization and execution of internal events such as holiday parties and educational workshops for 100+ store employees to foster a positive work environment and increase employee retention.

Double major in Political Science and Diaspora and Transnational Studies