Retail Supervisor Best Buy
Responsibilities:
Managing the business to ensure that the team is generating not only revenue but also the revenue is being generated with the means to yield the highest possible GPM for the business.
Managing the business to ensure revenue is generated by the team while also ensuring specific metrics are being met. (In this case, financial services are being utilized at a minimum of once every $8,000 rev sold and a warranty yearly subscription is sold at the same rate)
Ensuring product is being delivered, shipped, and installed to clients who purchase both in-store and online.
Analyzing and developing business solutions to problems that not only affect my individual store but also the Micro-Market as a whole. (In this case, the Micro-Market consisted of four different stores including my own)
Resolving client concerns and ensuring client satisfaction and continued business with the company
Managing sales training and development for the store
Closing and opening the store to ensure it is ready for business for the day
Achievements:
Developed many members of my team into promotional positions which include Retail Supervisor, Verizon Experience Consultant, and Full-Time Sales Consultant
Developing top sellers that have gone on to sell over 100k revenue monthly for several months within the company.
Developing top sellers to sell specific metric points as opposed to simply rev sold with GPM in mind. Developing my team with the goal of mastering the art of selling with specificity in mind.
Ensuring continued YOY growth every month on a store level
Ensuring continued YOY growth every month on a Micro-Market level
Within a year, landing over 20-30% growth YOY in several metrics
Within a year, changing the culture of a store and landing 100% revenue for most of the year
Within the year, leading the district (composed of over 20 stores in the state of Florida) in Financial Services for several months, including the holiday period of Nov-Jan