Account Manager

Provide Credit Builder Card members with a trusting experience while advising
knowledge of their accounts.
• Create affiliates websites
• Complete any related duties and special projects as requested by Chief Executive
Officer
• Assist clients by handling guest feedback, providing direction, and giving suggestions
• Track affiliate's applications, sign-ups, referrals, who has been contacted, who needs
payment updates
• Automate processing and reports with Zapier
• Analyze transactions, transaction history

Give CFE Credit Union members a trusting experience while providing knowledge of
their accounts.
• Handled transactions and managed cash flow such as dispensing money, cashing
checks and paying off loans
• Adhered to strict safe deposit box operations and regulations
• Process 25+ customer transcations per hour with extreme attention to detail
• Respond to customer account inquiries totalling 100+ weekly accounts.

Provide immaculate service, greet customers, run food, and complete payment transactions

Ensure quality customer experience by pleasantly greeting customers, running food to tables and completing their payment transactions

Cross-trained in rolls including Customer Service
• Greeted guests upon arrival while handling all cash and credit transactions
• Stayed up to date with company’s payment, return, exchanges and coupon policies
• Resolved customer conflicts in a timely manner