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Grant Durham
Grant Durham

Retention Specialist

Actively looking · Member since 8 Sep 2023
Location
United States
Desired salary
Unspecified
Work preference
Full Time
Experience level
Not set

About

Professional summary

15 years of customer service and management with an aptitude for problem solving and deescalations. I have a passion for processes and equality that help tremendously when building rapport with my team members.

Skills

19 capabilities
Account ManagementAnalytical SkillsClient Relationship ManagementCommunication SkillsConflict ResolutionCritical ThinkingEmpathyFlexibilityGoogle AppsManagementOperationsOperations ManagementPaymentsProblem SolvingProcess ImprovementStrategy DevelopmentTeam BuildingTeam LeadershipTeam Management

Experience

Career history

Catering Manager Centerplate

Unemployed due to Covid

Suite Supervisor Levy Restaurants

Retention Specialist Global Payments

Education

Learning history

Indiana University Southeast

Spanish, International Studies, Communications

2 bachelors degrees with a minor in Communication

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