Customer Success Manager Cleared4
As a Customer Success Manager I provide businesses, event spaces, and educational bodies
with the tools to manage the COVID-19 pandemic. Cleared4 is a cloud based software that allows
end users to upload vaccination information or testing proof to manage safety and compliance
protocols. In this role I am responsible for engaging and training customers to implement this
platform seamlessly for their businesses. This role requires not only technical skill and customer
service but a willingness to adapt to a constant changing atmosphere of regulations and
guidelines. I work directly with our product development team and executive staff to insure that our
clients are fully compliant with state, federal and local guidelines, which requires a constant
knowledge on these ever changing regulations. As a remote employee in a field recently created
to navigate these challenging times, this role has required self discipline and ability to problem
solve on my own.
