Customer Support Team Lead

From my background in Customer Support, I am able to utilize my skills and help the team recognize customer issues and translate them into meaningful solutions. My most recent position allowed me to hone my skills in technical support and onboarding as my position required close interactions with sales and engineering teams to alleviate issues for our customers and key stakeholders. Excellent at problem solving, verbal and written communication, and presenting skills. Adaptable and thrive in deadline driven environments with a background and passion for video editing.