Andreia Souza maluf
Andreia Souza maluf

Customer Success Manager | Key A Manager

Actively looking · Member since 9 Sep 2023
Message
Location
Brazil
Desired salary
Unspecified
Work preference
Full Time
Experience level
Not set

About

Professional summary

Results-driven professional with 8 years of expertise in Sales, Account Management, and Customer Service. Proven track record in onboarding and nurturing clients, enhancing user adoption, and ensuring exceptional customer satisfaction. Skilled in providing exceptional post-sales support and driving customer loyalty. In a previous role, led the expansion of the sales team, contributing to an achievement of over $1,000,000 in revenue within the first year with the company. Exceptional organizational, negotiation, and problem-solving skills. Proficiency in Microsoft Office (Word, Excel, and PowerPoint). Fluent in English, Spanish, and Portuguese.

Skills

19 capabilities

Experience

Career history

Customer success manager Renthub

Customer care specialist Novartis

Key account manager Imprenta mariscal

Key account manager Easy taxi

Education

Learning history

Puc minas

Masters

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