Writer Knopf/Random House Canada
I'm under contract to produce two books, one is nonfiction while the other is a novel.
- Location
- Canada
- Desired salary
- from 20 USD/hourly
- Work preference
- Contract, Full Time, Part Time
- Experience level
- Not set
About
Professional summaryAble to resolve client concerns in a friendly and discerning manner. Able to adjust team dynamics and grow with the changes that may arise from time to time. Quick on my feet and eager to learn new ways to help the team.
Skills
5 capabilitiesExperience
Career historyDevelopment Assistant Gilda's Club of Greater Toronto
Assist the manager in fundraising efforts such as grant applications to foundations, gala preparation, marathons, and donor engagement.
Writer University of Regina Press
I produced a work of nonfiction.
Customer Service Rep. Bernstein Diet and Health
Worked in the call centre and answered inquiries from prospective clients regarding the diet plans. We also addressed concerns from existing clients about service at the clinics.
Various Metrolinx (formerly GO Transit)
Worked as an agent in the call centre and answered questions about the schedule and delays of our service. I also worked in the complaints department and resolved issues for riders. I completed my tenure there working at the control centre which allowed me to transmit information to the riding public regarding delays, detours and upcoming service adjustments.
Education
Learning historyYork University
Bachelor of Arts with Honours
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