Business Analyst

● Responsible for ordering and keeping up-to-date tracking of inventory and products.
● Created work schedules for staff
● Interacted and collaborated with other companies to help expand business and clientele.
● Management of social media accounts and communications to customers.
● Assist with placing inventory orders

● Worked closely with Product Owner to ensure all epics are aligned with user stories and assigned to sprints for the tech team to pick up as projects are underway.
● Communicated with all team members to ensure all project timelines were met.
● Bridged gap between clients and technical team members needs within the system
requirements.
● Conducted UAT User acceptance testing with end users, stakeholders and evaluated change
requests.

● Facilitated JAD sessions with everyone in the team (Joint Application Development) throughout the project.
● Facilitated monthly meetings with clients and stakeholders for updates.

● Facilitated requirements from line of business by creating user stories and writing detailed acceptance criteria for technical teams.
● Wrote user stories using Gherkin language for efforts geared around integrations and migration efforts.
● Conducted grooming sessions by engaging the technical team to enable strong lines of communication between testing and development team in testing and completing stories.
● Collaborated with Scrum Master to ensure all Scrum-Agile processes are being followed as
expected by the organization throughout the team's project life cycle.
● Ensured quality delivery of epics through releases while working with the technical team and
key stakeholders.
● Coordinated Sprint Retrospectives with the product team in reviewing iteration materials,
concerns, and potential areas of improvement.
● Maintained product backlog, partnering with line of business in ensuring specific change
requests were delivered.

earned Bachelor's Degree in Communication Studies