Laurenthia Boswell
Laurenthia Boswell

Customer Support Specialist

Actively looking · Member since 9 Sep 2023
Message
Location
United States
Desired salary
from 20 USD/hourly
Work preference
Part Time
Experience level
Not set

About

Professional summary

Self-motivated manager skilled in creative problem solving and successful conflict resolution. Over 15 years in customer centered roles with a focus on customer satisfaction and retention. Result oriented. Empathetic communication style. An ideal candidate for a role that allows me the flexibility to employ my expertise in organizational customer service and time management.

Skills

11 capabilities

Experience

Career history

Assistant Manager Aldi

I worked in various roles over the course of 16 years. Responsible for training and onboarding for 10-15 new hires a year. Budgeting and scheduling for daily operations. Maintained a retail store with a revenue of $200,000+ a week. Merchandising, billing and product management.

Home Educator The Learning LAB

Developed individualized learning plans, Activity director, student assessments to identify areas of improvement, organized lessons and activities to support the needs of students, fostered a positive learning environment to encourage creative critical thinking.

Education

Learning history

Indiana University

Bachelors in Speech Communication

Interpersonal Communications
International Studies Certificate
Working Knowledge of Basic Spanish

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