About Me
Self-motivated manager skilled in creative problem solving and successful conflict resolution. Over 15 years in customer centered roles with a focus on customer satisfaction and retention. Result oriented. Empathetic communication style. An ideal candidate for a role that allows me the flexibility to employ my expertise in organizational customer service and time management.
Skills
Time ManagementBudget ManagementFlexibilitySchedulingDetail OrientedCustomer RetentionConflict ResolutionCurriculum DevelopmentCreative ThinkingComputer LiteracyActive Listening
Experience
I worked in various roles over the course of 16 years. Responsible for training and onboarding for 10-15 new hires a year. Budgeting and scheduling for daily operations. Maintained a retail store with a revenue of $200,000+ a week. Merchandising, billing and product management.
Developed individualized learning plans, Activity director, student assessments to identify areas of improvement, organized lessons and activities to support the needs of students, fostered a positive learning environment to encourage creative critical thinking.
Education
Bachelors in Speech Communication
Interpersonal Communications
International Studies Certificate
Working Knowledge of Basic Spanish
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