Program Manager
About Me
I am a technical professional with over 15 years of progressive experience executing new technology strategies, automating systems, increasing customer experience, and leading teams.
What makes me stand out is my ability to spearhead the development of innovative and differentiating technical and engineering solutions that support business strategy. I am known for my innovative mindset, ability to take a fresh approach, and being extremely self-motivated, which has resulted in prioritizing program goals while understanding and translating stakeholders’ needs into program goals and prioritized deliverables.
Skills
JiraMicrosoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft TeamsMicrosoft Project
Experience
Function as the lead business tech analyst and SME for the private bank and wealth management service to identify and implement cutting-edge technologies that enhance the bank's offerings. Work with private wealth and investment banking technology by advising on budgeting needs while conducting all the money transfers.
Administered a $24M budget to create financial stability by allocating resources efficiently, prioritizing projects, and ensuring budget alignment with the organization's strategic goals.
Integrated thousands of lines of data and end-user computing products into one comprehensive product for automation, saving 50% reduction on project deliveries and slashing program risk by 70% and efficiency cost by 90%.
Forecasted an additional $10M in opportunities in 2023 compared to $13M for 2022 for clients in 5 optimization projects.
Served as risk manager for the internal group by ensuring 100% compliancy for regulators, including the Office of Currency Controller, assessing audit evidence and expediting the continuity of business plans.
Mentored five individuals in a DEI program by praising achievements and determining improvement barriers, assuring completion of internships, and receiving full-time positions within the company.
Led North America's risk management and business continuity for the technology infrastructure by pinpointing potential weaknesses in the system and executing measures to enhance resilience by 90% against various threats.
Formulated a guideline on proper implementation and testing of third-party vendors into business plans by spearheading a program, reducing the risk by 100%.
Safeguarded maximum governance compliance rate for all regions, such as Asia Pacific, EMEA, and North America on the application testing within 35 business plans and 10 technology infrastructure aspects.
Acted as a leader in a corrective action plan by addressing and resolving 10 compliance issues, receiving a passing score of 100%.
Certified strategic deployment of cross-team risk programs to design 10 risk management initiatives by cultivating progressive relationships with 30 managers.
Formed certain calendars and specific dashboards that allowed the company to track items while delivering information on such items to senior leadership.
Worked within the technology strategies department to optimize the decommissioning process by 70% within servers by instituting five corrective action plans through five specific strategies to save money by 60%.
Conceptualized a strategy to anticipate and slash four petabytes of dormant storage to 2-3 terabytes, gaining an 80% reduction in dormant storage, and saving over $4M in one year.
Contributed to data analysis and cost forecasting for end-of-process closeout to make informed choices that optimize resource allocation by 40%, boosting ICG’s technology usage productivity by 60% and generating cost savings of $4M a year.
Improved the process of requesting storage in new servers by 45% by developing a risk framework for ordering too much storage through certain verifications, allowing the company to pass technology internal audits by 80%.
Analyzed and minimized risks in technology infrastructure by 50% to accomplish a 40% decrease in critical issues and a 60% increase in efficiency, obtaining critical accumulation of data-driven evidence
Handled three different programs by defining program scope while overseeing a $2.5M budget for weapons and ammunition and technology overhaul on the ship.
Mentored over 5K students in compliance with navy standards and procedures by supervising daily work, obtaining a graduation rate of 98%.
Revamped the curriculum of the training school to include new topics and learning materials that enhanced the participants' skills and knowledge by 95%, increasing efficiency by 90% and retaining knowledge by 80%.
Functioned as direct manager for 50 individuals and a nuclear carrier ship, elevating the ship's operational readiness by 90%.
Coached 25 individuals on operational processes by collaborating on solutions and devising an action plan.
Superintended cross-functional teams for fulfilling multiple technology projects within set expectations, amplifying operational efficiency by 80%.
Streamlined the transformation from hard base computers on the ship to a cloud-based computing system to augment data security by 98%.
Education
MBA- Project Management
BS- Information Technology
Portfolio not available.