Account Executive

- Expertly leads the development, execution, and optimization of strategic multimedia marketing campaigns for a diverse portfolio of companies and brands.
- Attentively handles 20+ client accounts simultaneously, offering rapid response and support to address client inquiries, needs, and concerns.
- Guarantees development of creative production adheres to clients’ branding guidelines and objectives, resulting in increased client satisfaction.
- Ensures project timelines are upheld across teams, resulting in the consistent achievement of deadlines and monthly revenue goals.
- Intelligibly communicates and acts as a liaison between internal and external teams.

- Created a positive guest experience by thoughtfully engaging with guests, delivering exceptional customer service, building relationships with guests, and responding to customer concerns to provide complete resolution.
- Strategically collaborated with kitchen and bar staff to coordinate food and beverage orders, ensuring timely and accurate delivery to guests.
- Exceeded sales targets by 7% on average by upselling menu items.
- Proactively enhanced cultural competence and personal development by solo traveling to foreign countries during tenure.

- Steadily multi-tasked serving up to 10 tables at a time, seating guests, re-setting tables, and bartending during long, strenuous shifts.
- Facilitated comprehensive training sessions for new staff members, equipping them with in-depth knowledge of menu items, company policies, and restaurant operations.
- Collaborated with fellow staff members to ensure seamless operations during peak hours.

Active member of Psychology Club and Pi Beta Phi Sorority