Technologically savvy and goal-oriented Administrative Assistant. Driven and motivated to help organizations thrive. Skilled in prioritizing and completing tasks independently.
-Assist all physicians on a daily basis with his highest priorities and to-dos for each day
-Updated system to organize office documentation, maximizing efficiency and increasing productivity
-Manage all providers schedules, messages, etc
-Created a more efficient workflow for physicians and other administrative assistants through slack to increase administrative productivity, and minimize stress from physicians.
-Educated customers on special pricing opportunities and company offerings.
-Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
-Improved customer service wait times to mitigate complaints by opening more lines during my opening shift according to the class passengers were flying in.
-Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
-Provided customer service support & assistance when required, to maintain team orientation, working towards common group goals
-Delivered high quality service to customers, and exceeding expectations, always presenting as professional and efficient
-Assisted team members, when necessary, in handling cash registers, organizing inventory room, and cleaning up
-Managed proper and attractive merchandise display, ensuring strategic placement of products that maximize purchase.
high school diploma
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