Mahkiya Sams
Mahkiya Sams

Customer Service

Actively looking · Member since 11 Sep 2023
Message
Location
United States
Desired salary
from 20 USD/hourly
Work preference
Full Time, Contract, Internship, Part Time
Experience level
Not set

About

Professional summary

College graduate in criminal justice with a B.A. from Jackson Sate University. Four years of experience in youth counseling and development, with a focus on crime prevention. Also, while proving help to students with IEPS. While demonstrating strong commitment to providing exceptional customer service. Consistently met and exceeded performance goals. Also, Demonstrating ability to work independently and as part of a team.

Skills

20 capabilities

Experience

Career history

Fellow(assistant teacher) Saga innovations

•Served as a Fellow at Morgan Park High School, providing math instruction to students in 9th grade.
• Developed and implemented individualized lesson plans based on student needs and state academic standards
• Monitored student progress and identified areas of improvement, providing individualized tutoring and guidance
• Facilitated student understanding of math concepts through hands on activities and differentiated instruction

Barista Starbucks

• Responsible for providing customers with coffee drinks and other food and beverage items
• Welcomed customers, answered questions and took orders in a friendly and professional manner
• Followed all health and safety regulations to maintain cleanliness and hygiene at all times
• Maintained accurate cash register operations and balanced the cash drawer daily
• Assisted in stocking and inventory of food and beverage products

Cashier Mariano’s

• Handled cash transactions accurately with knowledge of PointofSale (POS) system
• Greeted customers and provided courteous customer service
• Assisted customers with locating items in store and providing product information
• Followed safety and security regulations and reported any suspicious activity
• Maintained a clean and professional working environment

Intern City of Chicago

• Astent inquiriewith dayroday operations, including phone cl, email, and.
• Developed and maintained filing system for hard copy documents
• Prepared and distributed reports
• Attended internal and external meetings to discuss project progress and any changes to project plan

Education

Learning history

Jackson State University

Criminal Justice

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