Kenny Groom
Kenny Groom

Senior Customer Success Manager

Actively looking · Member since 11 Sep 2023
Message
Location
United States
Desired salary
Unspecified
Work preference
Full Time, Contract
Experience level
Not set

About

Professional summary

With over 10 years of experience in the payment technology industry, I am a passionate customer success manager who delivers high-quality solutions that improve financial outcomes and consumer experience for a wide variety of organizations. My core competencies include project management, relationship management, data storytelling, and cross-functional team leadership. I have successfully managed key client relationships with companies such as Lowe's, Walmart, Belk, and several health networks, ensuring their satisfaction and success with products and services.

Skills

7 capabilities

Experience

Career history

Customer Success Manager IMPLAN

Senior Manager, Client Success R1 RCM

Promoted through Acquisition of VisitPay

AVP, Field Sales Synchrony

2 promotions during tenure

Education

Learning history

UNC at Charlotte

Bachelor of Science

Actuarial Science Major
Actuarial Science Club President

Wake Forest University

MBA

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