Michael McKinney

Sr. It Technician

Actively looking · Member since 12 Sep 2023

Location: United States

Desired salary: Unspecified

Work preference: Full Time, Contract, Part Time, Temporary

Experience level: Not set

About

Professional summary

Over 15 years of Customer Support and IT Technician experience. Currently a Team Lead with American Communications Solutions.

Skills

19 capabilities

Active Directory Active Listening Critical Thinking Customer Care Customer Service Customer Support Email IT Problem Solving Soft Skills Team Building Team Leadership Technical Support Time Management Training Troubleshooting Typing Windows OS Zoom

Experience

Career history

Help Desk Analyst American Communications Solutions

September 2013 – Present

Education

Learning history

University of the Incarnate Word

August 2003 – December 2004

Music industry

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