Managing Partner | Director of Operations National Management Solutions, LLC
Direct all operations for NMS by formulating, implementing, and consistently reviewing operations guidelines as well as organizational goals, policies, and procedures. Identify/pursue progression opportunities and establish business expansion efforts to enhance revenue growth. Oversee and regularly evaluate business operations, determine areas of improvement, and execute corrective measures. Collaborate with department leadership to construct financial plans and maintain operational compliance. Review budget, control resource allocation and procurements, and monitor revenue margin to maximize profits. Collaborate with HR to devise job specs, professional development programs, DEI training, and staff evaluation framework. Supervise recruitment and contract approval and delineate employee incentives/bonus structure.
● Instigated company-wide DEI program, directed design and implementation, oversaw project management, and devised evaluation system to capture quantitative/qualitative data to analyze effectiveness of DEI initiatives and reconcile potential fissures in system.
● Spearheaded organizational framing for expansion of home health care business throughout the state of Maryland.
● Acted as chief contractor aiding Wachovia Wells Fargo merger with provision of telecom support.
● Procured Information Technology sub-contract for Department of Army, delivering bulletin board and technical services to advance military deployments.
● Employed as principal contractor to assist Prince Georges Country during position reclassification by offering human capital consultations.