Program Analyst

Alexandria, VA
• Process proposal and award actions independently, following established procedures, and in compliance with GPRA performance standards.
• Perform compliance checking, proposal tracking, filing, and records retirement duties effectively.
• Coordinate logistics for program-related activities.
• Utilize electronic systems such as FastLane, eJacket, PARS, Microsoft Office, and Adobe proficiently. • Demonstrate exceptional customer service and communication skills.
• Collaborate with cluster staff in planning to achieve cluster/division goals, objectives, and deadlines. • Ensure cluster meets its GPRA requirements by having 70% of all proposals DD concurred within 6 months of receipt.
• Provide onsite and virtual support for panel meeting logistics. • Prepare all travel requests in advance.
• Provide courteous and professional administrative support to internal and external staff.
• Guard against fraud, waste, and abuse.
• Seek assignments geared towards applying new skills and competencies acquired through training and developmental activities independently.

Reisterstown, MD
• Accepts customer-facing responsibilities, including effectively communicating with customers, peers, and management, developing business driving initiatives, and overseeing all compliance requirements.
• Provides exceptional customer service by providing friendly greetings upon client arrival, assessing their needs, and providing solutions in person and via telephone.
• Documents inventory in adherence to departmental standards and compliance with appropriate laws and policy provisions.
• Drives business operations by performing client outreach and utilizing sales techniques.
• Oversees and adheres to the company loss prevention guidelines and procedures, preventing loss of company assets, and ensuring workplace safety and inventory control.
• Operates as a team player through cross-departmental collaboration, contributing towards the store meeting and exceeding weekly, quarterly, and annual sales objectives and goals.
• Collaborates with the marketing team to develop, strategize, and execute marking and sales proposals, promotions, and campaigns

Owings Mills, MD
• Creating personalized workout routines to improve muscular endurance, flexibility and cardiovascular health.
• Setting fitness goals and monitoring their clients’ progress
• Recommending a nutritionist to give dietary advice and producing plans to help clients eat healthy meals.
• Instructing clients to use gym equipment properly to complete their workout

Baltimore , MD
Manage privacy and data security-related concerns, intellectual property protection issues, and the appropriate use of information technology resources. Active participant in the new security awareness training program, Certified Secure Computer User (C|SCU), published by EC-Council. (Temporary Internship)