Director Project Management

o Led organizational Agile transformation from initial readiness assessment to implementation of Agile practices and products covering all lines of business, requiring regular engagement with executives and adaptive change management
o Created and delivered Agile education for over 400-person project area including IT, Business Consulting, Marketing, and Actuarial departments
o Developed governance model for Agile practices through collaboration with third-party and internal auditors, as well as senior organizational leadership
o Served as product owner for Agile Center of Excellence, overseeing a team of Agile coaches/Scrum Masters while prioritizing strategic objectives to advance practices
o Spearheaded review and acquisition of project portfolio management platform, requiring multiple vendor reviews, regular executive engagement, and long-term visioning and planning
o Managed teams from three lines of business including Shared Services, Claims, and Personal Lines – responsibilities included helping progress strategic goals, navigating resourcing, recruiting, and providing change management support
o Developed growth opportunities for direct report business analysts through coaching and work assignments, which led to helping evolve bi-annual talent management reviews and onboarding approach

o Managed projects ranging from statutory requirements to large, year-plus implementations that required working with stakeholders to develop project vision and requirements, updating system specifications in conjunction with developers, testing, training, and overseeing project timelines and reporting
o Developed and executed project management training across multiple departments to onboard new hires with consistent project management practices
o Mentored new business analysts through onboarding with project management practices, introducing key individuals around the organization, and building strong performance capabilities and cultural connections
o Worked with production company to produce professional-quality continuing education videos – duties included script writing, filming schedule coordination, and various production assistance