Management Consultant

● Provides strategic PMO and change management support to National Oceanic and Atmospheric Administration (NOAA).
● Assists in the creation of a formal NWS change management process.
● Provides project management coaching to federal project managers.
● Works with senior government leadership on overall program strategy and assists in creating innovative communications deliverables to articulate key messages.
● Identifies and exploits opportunities for business process improvement.

● Assisted the completion of the onboarding process for new project staff, such as acquiring security clearances and performing resume analysis.
● Provided oversight in the development and execution of business process improvement efforts, including meeting management, identifying client needs, assists in managing project plans, and implementing improvements for clients to help with the overall strategic development of their organization.
● Liaised and interprets the client's projected scope of work effectively into actionable look-ahead project plans.
● Conducted regular project reviews and communication of project statuses in both formal and informal settings.
● Constructed high-quality deliverables and briefings, ensuring that deliverables are properly formatted and produced according to specifications.
● Assisted clients with the overall strategic development of their organization. Used project management practices and agile methodologies to provide technical support; including capturing updates to changes in requirements, roles and responsibilities, and monitoring project schedule, while providing status updates to clients.

● Facilitated quarterly sub-committee meetings to help NCI manage IT expenses and priorities for the I2E grant related systems.
● Coordinated meetings by scheduling and taking meeting minutes at weekly meetings with the National Cancer Institute Chief Information Officer, Research Funding Co-Chair, and other Support Services Program Management Board members to discuss the coordination of the Research Funding Systems (RFS) policy proposals and
suggestions for future RFS tasks and discussions.
● Managed logistics and project tracking to ensure proper solution management.
● Coordinated with project stakeholders and support all aspects of the project to include, but not limited to, planning tasks, meeting deadlines, monitoring progress, and identifying potential issues.
● Facilitated weekly software management meetings with Software Management Lead, Software Acquisition Lead, and Systems Engineer, to review ongoing activities and action items contributing to the efficacy of the software management program at the Center of Bioinformatics and Information Technology (CBIIT).
● Assisted with software related tickets/requests follow-up and urgent incident escalation in ServiceNow.
● Leveraged ServiceNow to drive change and resolution management.
● Managed project details, data collection, reporting and communication to successfully drive project efforts.
● Captured and updated the list of risks, actions items, and tasks communicated by stakeholders and project teams.

● Maintained the financial integrity of Booz Allen’s T&M, Cost Plus, and Fixed Price contracts through generating and auditing billing portfolios worth over $10 million.
● Collaborated with over ten program managers throughout 38 program life cycles to assess invoices, ensuring Sarbanes-Oxley Act Compliances are met while adhering to Generally Accepted Accounting Principles (GAAP).
● Provided contract support in all aspects of contract management of government contracts.
● Delivered business critical data and reports for internal and external stakeholders using tools including Microsoft Excel and PowerPoint.
● Monitored team’s financial reporting for quality assurance to mitigate audit risks.
● Tracked, evaluated, and provided guidance on customer invoice disputes.
● Assisted in month-end close processes related to revenue reporting.
● Supported the management of customer maintenance including creating/managing customer profiles, uploading, and delivering customer process updates and posting invoices.
● Partnered with collections team to further improve customer aged receivables.
● Helped develop solutions to billing issues, work with systems design to implement new features.

● Managed projects regarding market research and trend reports increasing lead generation by 5% in one month.
● Monitored online presence of company’s brand and user engagement, strengthening customer relationships.
● Initiated data cleansing of 2,000+ historical sales revenue files from Salesforce to be used for account classification and mapping activities.

Minor: Computer Science