IT Manager

- Planning, Acquiring, and Designing new networks for building expansion: BMS, PLC, IoT and Corporate networks.
- Redesign and implementation of network isolation using Access Control Lists, Firewall rules, Network Policies and VLANs.
- Implementation of Microsoft Intune for device management (MDM), Autopatch and configuration profiles exceeding security baselines (87.7% Secure Compliance).
- Creation of Automate Flows and Power Apps with SharePoint to elevate business processes for Operations, HR and Finance departments
- Implementation of Microsoft Defender ATP, Security Awareness through Password Management and Email Phishing Campaigns.
- IT Budget planning and forecasting, including vendor communication and purchase fulfillment. Team Project Management through use of Kanban board and Scrums.

- Deployed Azure AD Hybrid and Office 365 in collaboration with sister company’s IT team to replace
standalone Microsoft Office licenses and Exchange On-Premises, unifying all departments country-wide on
Office 365 and Azure. This diminished costs and streamlined a major part of the Microsoft Licensing
renewal process for both teams.
- Created automation for weekly security scans to generate reports on the system’s security flaws.
- Research and development of the most cost-effective network solutions for overhauling the network
infrastructure. The result of the project was the migration from Fibre Channel to QSFP and SFP+ standards.

- Technical Writer with the GeoREACH Lab at UPEI.
- Writing and developing technical lessons on QGIS Open-Source software and Geospatial Systems for the Open Education Resource (OER) Geospatial e-Textbook.
- Creating content for review in Google Docs, and post-review format and input into Robertson Library's PressBooks.

- Identity and Access Management (IAM), Single Sign On (SSO), Multi-Factor Authentication (MFA)
- Threat Management and Protection via monitoring systems and CASB solutions
- Scanning infrastructure for existing exploits and vulnerabilities
- Addressing Zero-day exploits and vulnerabilities

- Automated workstation imaging process, cutting the process from 1 day to 30 minutes.
- Managed projects for the team and helped create priorities and action plans, utilizing Kanban
methodologies.
- Identified assets that would be becoming out of warranty or support contract expiration for the next fiscal
year’s budgets and researched the best replacement.
- Implement a monitoring system to switch from reactive IT practices to proactive ones, tracking disk space,
performance degradation, traffic congestion, and other infrastructure bottlenecks.

Major in Applied Communications, Leadership and Culture.
Minor in International Studies.