Systems Integration Specialist

• Developed and maintained site collection hierarchies, sites/subsites, webparts, lists, libraries, permissions, and views within the SharePoint environment.
• Continuously audited, coordinated, and collected information to maintain up-to-date master datasets within the SharePoint environment.
• Reviewed and identified documents, in both electronic and hard copy format, and performed in-processing, cataloging and attribution for each; uploaded catalogued documents in Document Libraries within the SharePoint environment, providing additional attribution as directed.
• Created and maintained localized spreadsheets and databases that can evolve with increasing knowledge scope and aggregated information, to manage, communicate and organize aggregated CAD/GIS information.
• Identified, analyzed, and documented issues with technological requirement, upgrades, and improvements to document organizational procedures, notifying management of findings; review/monitor issues with document storage capacities.
• Recorded meeting minutes and composed various reports as required in support of SI Team reporting.
• Maintained and managed Sol Solutions on-site equipment cabinet and library, supply ordering and order requests; kept up to date records of inventory, supplies and certificate tracking
• Created, cultivated, and distributed on-boarding documents for new hires; created the initial draft of the Sol-99th supplemental guide
• Provided task coordination assistance for branch teams relating to data maintenance.
• Worked with various personnel to assess common practices and provide recommendations and create tools to improve overall access and ease of business operations.
• Formulated As-Built guides for tools and procedures, creating learning documents for both users and technical staff.
• Provided end-user SharePoint training in capabilities and features, adding content, and organization tips using metadata as well as technical troubleshooting.
• Worked side by side with SharePoint Developer personnel and division chiefs in the creation, implantation, and upkeep of Portal20.
• Main liaison to the JECOP development team in creation of new Customer Support System (CSSv2), as well as created workflow layouts, forms and form functionality layouts
• Key creations:
o 99th RD Room Request Calendar
o CSS Interim/Bridge
o 99th DPW Potluck Sign Up
o CADGISSI-Energy Transition Calendar
o EV Survey
o CSS Archive List
• Collaborated with Project Administrator and Team Leads regarding departmental needs; act as point of contact for project team and facilitate communications
• Provided all pertinent information communications from Project Administrator to Team Leads and Team Members
• Collaborated on stakeholder presentations and foster positive relationships with stakeholders
• Defined and organized systems with flow charts and logic diagrams
• Assisted with other projects and departments as needed or required to meet mission requirements
• Acted as the consult for the 3-D printing aspect of CAD/GIS

• Helped customers discover, buy, use, and love Microsoft technology, solutions, and services.
• Showcase and teach cross platform integration through in-store experiences, personal training sessions, workshops, product demonstrations and events.
• Reached out and worked with the local community to bring about events and learning experiences for schools, groups, hospitals, and non-profit organizations.
• Effectively adapted constantly to a shifting and changing in-store environment.
• Continuously maintained product knowledge through self-education and by collaboration with other individuals.
• Provided one-on-one and group training sessions to customers with the goal to further educate from a Microsoft perspective.
• Awarded Employee of the Month for August of 2019, Quarterly Impact Player for Q1 2020

• Reviewed notes and pictures from subcontractors, organizing into digital folders; collating the information into close out packages provided to clients upon job completion
• Utilize graphic design and photography skills to create and provide marketing materials using Adobe Photoshop and Corel Photo Pro
• Developed and maintained an innovative, easy-to-use file management system.
• Generated new sales leads and points of presence through various e-commerce platforms; introduced the company to social media platforms for advertisement, client relations and SEO optimization.
• Created the first in-print catalog, brochures, and magazine advertisements, providing upkeep and adjustments as necessary.
• Maintained services portfolio for accuracy and managed lead generation/retention.
• Provided a collaborative follow up with office team and end users to provide a consistent, commensurate experience for both parties.
• Fielded incoming calls and took detailed messages; delivered messages and ran errands for office staff
• Assisted with other projects and tasks as needed or required

Awarded Employee of the Month for August of 2017

General Education

Photography and graphic design