I am a customer service representative working on an associates degree in information technology. I graduate in may of 2025. I also am learning to be a front end developer. I have over 5 years of customer service experience and have great verbal and written communication skills.
• Help Customers to get access to online accounts
• Help customers with enrollment
• Make payments to customers accounts and help enroll billing information
• Verification/security for customers account
• Engage and Acknowledge customers for excellent customer service experience
• Register patients
• Verify insurance
• Prior Authorizations for Procedures
• Faxes
• Set appointments for patient and follows up
• Register patients and verify insurance
• Fax and File papers to and from other companies
• Various day to day office needs
• Check patients in and out
• Answer phones
• Verify insurances
• Set appointments for patients and follow up
• Verify referrals
• Other various day to day office needs
• Open/close store
• Acting assistant manager
• Inventory
• Cashier
• Visual
Associates of Information technology
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