Customer Success Manager / Consultant

I am a dynamic and results-oriented professional with a strong background in project management, client success, and technical analysis. Holding a Bachelor of Arts and Science from the University of Ottawa. My professional journey includes a significant role as an Associate Program Consultant at Assent where I addressed complex ESG compliance challenges across the US, EU, and China. At Phreesia, I was dedicated to optimizing client utilization and implementing strategic initiatives. My tenure as a Business Expert at Apple further allowed me to bridge the gap between businesses and effective product utilization. With proficiency in Windows-based programs, Adobe applications, and GCdocs, complemented by bilingual communication skills, I bring a blend of technical acumen and client relationship management to any role.