Operations Manager
About Me
I am very proud of my latest achievement in launching a painting and renovation company that produced over $250,000 in sales within the first 12 months of operation. I am very blessed to have a diverse arsenal of skills, including sales, marketing, and comprehensive managerial expertise. I've navigated through many challenges in business with strategic finesse. I'm highly confident and highly motivated to excel in any position I take on in my career.
Skills
Project ManagementInterpersonal SkillsOperations ManagementConflict ResolutionHuman ResourcesBusiness Administration
Experience
Spearheaded the inception and growth of a painting
business, generating $300k+ revenue in its first year.
Managed the full business spectrum, from sales to finance,
while maintaining a 5-star rating on Google.
Defined and monitored daily operational goals, ensuring
quality and timely project deliverables.
Fostered and sustained key business relationships, resulting in
repeat business engagements.
Led operations for a 150+ team, overseeing payroll,
scheduling, and technology integrations for improved
efficiency.
Strengthened partnerships, particularly with Con Edison,
streamlining site security and voucher processing.
Introduced operational efficiencies that reduced call volume
by 10% in 2013 and enhanced customer satisfaction.
Managed escalated client inquiries, leveraging tools like
CSPRO and Lotus Notes for accurate service.
Education
BA Political Science
Portfolio not available.