Account Coordinator ADESA
As an Account Coordinator at Adesa NJ, I successfully oversaw the Fisker account, managing a substantial inventory of 300+ keys and utilizing software for efficient vehicle location management. Prioritized quality standards by ensuring vehicles underwent thorough (CR) Condition Reports and charging processes before initiating the PDI. Demonstrated commitment to maintaining high-quality standards throughout account management. Coordinated essential tasks, including Pre-Delivery Inspection (PDI), detailing, OTA updates and verifying features are working properly.
Detail-Oriented Inspections: Identify and document any defects, discrepancies, or deviations to guarantee the delivery of safe and reliable cars for prospective customers. Diligently adhering to Carvana's inspection guidelines, distinguishing between standard and economy cars, and ensuring compliance with established benchmarks. Experienced in inspecting a wide range of Carvana's retail cars, returned vehicles, and wholesale units transitioning into retail, contributing to maintaining quality standards and customer satisfaction. Proficient in data entry and software usage, I effectively inputted data into Carvana's repair portal, adjusting repair ETAs and approving completed repairs. Utilized Jira for streamlined task management and workflow optimization, ensuring a systematic approach to overseeing the Fisker account while upholding quality standards.