Technical Support

Dedicated and results-driven Technical Support Specialist with a proven track record in providing exceptional customer support and efficiently resolving complex IT issues. Adept at troubleshooting and analyzing hardware and software problems, ensuring prompt resolution while maximizing customer satisfaction. Proficient in Azure Active Directory, various Windows OS versions, Linux Fedora, and remote support tools. Experienced in software upgrades, configuration, and documentation, with a keen eye for detail and a commitment to maintaining quality assurance standards.