Bakka Karriem
9955 Old US Hwy 66
Holbrook, AZ 86025
718-600-1138 (home)
[hidden link]

Objective: to obtain employment as an Customer Support Agent, Customer Email/Chat Agent, Merchandiser, Demonstrator, Online Auditor.

Employment History:

B's Resturant 902 Wilkinsburg, Pa. 15226

Date: 6/2005 to 11/15/2006

Duties: Merchandiser, Planogram Reader/Builder, Auditor, Inventory, Stock, Cashier, Buyer, Associate Leader, General Assistant Manager, Contract store floor-planner, Customer Support, etc..

Xceptional Beauty Supply Wilkinsburg, Pa. 15226

Date: 1/15/2006 to 11/15/2009

Duties: Merchandiser, Planogram Reader/Builder, Auditor, Inventory, Stock, Cashier, Buyer, Associate Leader, General Assistant Manager, Contract store floor-planner, Customer Support Agent, etc..

Mystery Shop: 6/2009 to Present

Duties: Customer Support Chat/Email Agent, check email for assignments available, accept assignment online and wait for confirmation call. Report shops online, pay is 3 weeks after shop via Direct Deposit.

Experience: Customer Support Phone/Chat/Email/Online Agent, Buffalo Wings Restaurant, various Fast Food Restaurants, Bronx BBQ's Restaurant, Bare Minerals, Etc..

Company: Sinclair Customer Metrics, BMA, Secret Shopper.

Customer Support Online/Phone/Email/Chat Agent & Merchandiser: 8/24/2011 to Present Duties: request or Self assign work online, wait for confirmation email, report assignments online.

Experience: Home Depot, Family Dollar, 7 Eleven, Customer Support Agent Online/Phone/Email Agent, etc..

Company: Certified Field Associate/Market Force

Convergence Marketing, inc.

Customer Support Task Agent Online & In Field Team Leader, Reset Merchandiser of Cosmetics, Hairs accessories, etc.

Dates: 1/29/12-Present

Groundwork Operations, LLC
Dates: 10/2015 – Present
Client Liason, Team Lead Support, Field Operations Support Resolution, etc.
Customer Support Task Agent Online & In Field Team Leader, Event Reset Set up Crew & Team Lead, Lead Merchandiser of Cosmetics, Hairs accessories, Event Supplies, Orders, Shipments, etc.