General Manager

• Product Manager: Led a 200% growth in production capabilities through streamlined value chain processes and automation synthesis.
• Recruitment and Training: Successfully recruited and trained staff and higher management in the U.S. and Mexico for inside/outside sales.
• Strategic Planning: Identified and capitalized on strategic opportunities and alliances both domestically and internationally.
• Marketing and CRM Management: Oversaw marketing, CRM, e-commerce, social media, commercials/ads.
• Supplier Relations: Worked with domestic and international suppliers for sourcing and product assembly.
• Customer Relations: Built and sustained relationships with business owners and franchises in the greater Bay Area.
• Advertising Campaigns: Ran successful advertising campaigns, conducted profit/demand forecasting, and competitor analysis.
• Sales Team Management: Directed and managed the sales team for both B2C and B2B marketing.

• Process Improvement: Continuously improved process management in Sales, CRM, Logistics, and Accounting.
• Client Relationship Management: Collaborated with senior scientists to build relationships and close deals with high-profile clients.
• Financial Management: Managed quotes, pro-forma invoices, e-commerce, and standing orders.
• International Logistics: Worked on solving international logistical problems related to FDA,
brokers, duties/taxes/COO/VAT.
• Financial Oversight: Functioned at full capacity of a Controller, handling A/R, A/P, and Taxes for
an S-Corp.
• Government Compliance: Managed compliance with U.S. Government benchmarks and Supplier-
based requirements.
• Client Liaison: Directly interacted with financial and purchasing departments, including
international suppliers and C-suite executives.
• Cross-Functional Integration: Implemented cross-functional integration between departments to
improve CRM.

• Leasing and Contracts: Managed tactical aspects, including leasing, updating contracts, and conducting background checks.
• Tenant Relations: Maintained tenant relations, achieving 95% back rent collection and an occupancy rate above 85%.
• Strategic Space Utilization: Implemented strategic real estate space use to maximize profit per square foot and increase overall IRR.
• Site Supervision: Supervised over 40 units across Oakland and Redwood City.