Catering Field Coordinator

• Oversaw food preparation and monitored safety protocols.
• Maintained extensive calendar of events and attended necessary event meetings and on-site jobs
• Coordinated with catering staff to deliver food services for special events and functions.
• Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
• Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
• Cultivated strong vendor relationships.

• Attended bridal industry events to promote services and build relationships with prospective vendors.
• Made proposals for events and event details such as bookings and guest logistics.
• Interviewed clients to understand event scopes of work and establish budgets.
• Scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.

• Evaluated customer needs and feedback to drive product and service improvements.
• Trained new employees and delegated daily tasks and responsibilities.
• Educated staff on organizational mission and goals to help employees achieve success.
• Completed cash and credit card transactions accurately using POS software.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
• Enforced company policies and regulations with employees.