Project Management Specialist

End-to-end management of solar maintenance projects, including developing plans and managing budgets while ensuring compliance with regulations, safety standards, and collaboration with sales for business growth. Coordination with clients, vendors, and our team consisting of a scheduler, a project assistant, and twelve technicians. Using tools like Razor, Zendesk, Salesforce, Outlook, Zoom, Google Suites, Excel and Monday. Required a customer service approach, team leadership, Quoting, and problem-solving abilities related to technical issues on the field, customers, or following up with data collection/storage.

Coordinating documentation team of 5 CAD Professionals, Installation & Survey Teams from 5, 15 to 45 technicians, managed communications and client engagement for B2B services. Supported RFQ creation and budgeting, acceptance protocols, change of scope negotiations, invoicing and payrolls, requirement tickets, project closures, and reporting. Required high communication skills and technical knowledge of mobile network infrastructure, multi-disciplinary team management, detailed organization, presentations, and handling large volumes of data using Excel. Tools used: ISDP, CAD, SketchUp, Outlook, and Google Suite.

Duties included the control and tracking of inventory in-warehouse and on-site, optimizing material procurement, performing forecasting and risk assessment to minimize losses, and contributing to the smooth flow of project logistics. Required handling volumes of data in a proprietary system, analytical thinking, presentation skills, Excel, briefly used SAP, Outlook, and quality validations and counts in warehouses. Technical knowledge in Telecom equipment.

O&M in the NOC of the National OF Network based on SDH, DWDM, and PCM technologies. VLAN configuration under ZTE software on Windows OS, handling failure reports, technical support, and network topology diagrams and service tables updates. ATP protocols for new nodes, tracking the correct flow of data through the network and environmental sensor systems, and daily backup of the network in the server system.

Diploma