I am a Senior Administrative Assistant with extensive experience supporting senior stakeholders, consulting teams, and international clients in fast-paced environments.
I manage complex calendars, coordinate meetings across time zones, organize domestic and international travel, and handle executive expenses with accuracy and discretion.
I am experienced in onboarding, event and offsite planning, process coordination, stakeholder communication, and day-to-day team support.
I have also worked in sales, virtual assistance, customer success, and customer service roles, where I developed strong relationship-management, communication, and problem-solving skills.
I work fluently in English and German and can support international teams with bilingual communication, translation, and document administration.
I am known for being reliable, calm under pressure, highly organized, and focused on delivering smooth operational support.
Manage complex, high-volume calendars for senior stakeholders, coordinating meetings across international time zones and changing priorities.
Coordinate executive schedules, domestic and international travel, bookings, itineraries, and last-minute changes. Prepare expense reports in compliance with company policy and lead onboarding for new team members.
Delivered comprehensive administrative support to consulting teams operating across multiple countries and time zones.
Managed calendars, meeting logistics, travel arrangements, expense management, and administrative processes for multiple senior stakeholders.
Advised clients on IT training programs and career transition pathways, guiding them from consultation through enrollment.
Built client relationships, managed the sales pipeline from lead to close, and collaborated with employment agencies on related administrative documentation.
Delivered remote administrative and customer support services to international clients in German and English.
Managed client communications, translation and document support, schedules, and administrative tasks across multiple time zones.
Delivered customer support through phone, email, and live chat while maintaining high customer satisfaction.
Contributed to English-German product localization and translation projects and partnered with product and engineering teams to resolve customer issues.
Delivered high-volume customer support through phone, email, and chat in a fast-paced environment.
Resolved complex customer enquiries using Salesforce CRM and mentored and trained new team members during onboarding.
Provided reception and guest support services across various hotel and guesthouse locations.
Supported day-to-day front-desk operations and guest communications.
Worked as a cosmetologist at Hotel Haus Hirt.
Provided professional beauty and guest service support.
Worked independently as a Hair and Makeup Artist.
Managed client services and self-employed professional operations.
Cosmetician Certificate, Cosmetology
Completed a Cosmetician Certificate program.
Special Hair & Makeup Certificate, Hair and Makeup
Completed a Special Hair & Makeup Certificate program.
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