Customer Service Representative Grundy World Wide Insurance
• Helped large volume of customers every day with a positive attitude and focus on customer satisfaction.
•Responded to customer calls and emails to answer questions about products and services as well as adding vehicles to their policies.
•Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
•Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
• Processed payments for invoices to specific policies
