Customer Care Manager
About Me
Looking for a new remote work, I'm available immediately so don't hesitate to contact me :)
Skills
Business DevelopmentEmpathyB2BBusiness ManagementB2CCustomer CareActive Listening
Education
ISD
2017/2019 Degree
Master Degree In Business Development : BAC+5
Experience
Responsive of the commercial actions @ LA POSTE
2017/2019 Managing a team of 130 postmen, Increase the benefits of a 2000 B2B customers portfolio
Commercial @ STUDI
2022/2023 Helping customers to choose courses, creating relationships and fidelity to enroll them
Customer Care @ ACCOR
2020/2021 B2B and B2C, reply to the phone/chat.. to provide answer and increase satisfaction of the customer
Busines Developer @ EVALANDGO SOFTWARE
2023/2023 Creating new market opportunities to develop the entity. taking care of the customers.
Customer care @ SMARTBOX
2021/2022 Ensure the good experience of customers with the service of the company.