Online Support/Chat Moderator
- Location
- Bahrain
- Desired Salary
- 9 - USD/hourly
- Work preference
- Full Time, Part Time, Temporary
- Relocation
- No
- Links
- Not set
- Status
- Actively looking
- Field / Industry
- Creative & Design
About Me
Highly skilled and adaptable creative professional with a diverse background in copywriting, web design, logo and avatar design. Collaborated with bloggers, providing top-notch design assets and creative solutions. Successfully managed Instagram accounts for companies, creating engaging content, devising creative strategies, and keeping up with the latest social media trends. Additionally, served as a moderator and support for chats communities on Twitch, YouTube, and various websites, ensuring a positive and inclusive environment. Proficient in crafting compelling copy, designing visually appealing graphics, and maintaining brand consistency. Eager to leverage my multifaceted skill set and passion for creative problem-solving in a dynamic work environment.
Graduated from Computer Graphics and Design Operator college, and Im studying at an online IT School now.
Skills
Communication SkillsCommunicationAccount ManagementTechnical SupportContent CreationClient ManagementZendeskCopywritingCanvaWeb DesignCommunity ManagementInstagramContent WritingTranslatingAdobe PhotoshopOnline Researchadobe indesignSoft Skills
Experience
Worked as a freelance graphic designer and copywriter, providing services to various clients.
Developed logos, banners, and other visual assets to meet client requirements.
Collaborated with clients to understand their branding goals and translate them into effective design solutions.
Completed copywriting assignments, creating engaging and persuasive content for websites, advertisements, and other marketing materials.
Communicated with clients to gather project requirements, provide updates, and ensure client satisfaction.
Managed social media accounts for clients, including content creation and curation to enhance brand visibility and engagement.
Developed social media promotion strategies for clients.
Created and managed content on various social media platforms including Facebook, Instagram, and Twitter.
Increased audience engagement and attracted new followers through contests, promotions, and advertising campaigns.
Analyzed data and provided reports on key metrics such as follower growth, audience interaction, and conversions.
Collaborated with designers and copywriters to create compelling and relevant content.
Monitored trends and new tools in SMM to optimize promotion strategies.
Provided prompt assistance and guidance to customers in real-time through chat and email channels.
Resolved customer issues and provided technical support.
Handled incoming inquiries, logged and documented customer interactions.
Managed the knowledge base and updated the FAQ section on the website.
Collaborated with other departments to address complex customer inquiries.
Systematized and analyzed customer feedback to improve service quality.
Education
Computer Graphics and Design Operator
Acquired in-depth knowledge in computer graphics, design, and operating relevant software and tools.
Created and edited graphic elements, including logos, illustrations, advertisements, and layouts.
Developed skills in working with graphic software packages such as Adobe Photoshop, Illustrator, and InDesign.
Participated in projects involving the creation and adaptation of graphic materials for various media platforms, including print publications, websites, and social media.
Mastered essential design principles such as composition, color harmony, typography, and user interface.
Collaborated with fellow students, exchanging ideas, receiving feedback, and collectively producing high-quality design projects.
Graphic Designer
Developed fully functional websites, showcasing proficiency in web design and development.
Wrote and designed a book, demonstrating skills in writing and creating visually appealing layouts.
Created logos that effectively captured brand identities for various projects.
Collaborated with fellow students on projects, showcasing teamwork and the ability to exchange ideas.
Participated in graphic design competitions, highlighting creative skills and competitiveness.
Attended industry webinars and workshops, furthering knowledge and staying up-to-date with industry trends.
Portfolio not available.
Services not available.