SALES AND MARKETING

Welcoming guests to the hotel in a polite, friendly and helpful manner. Dealing
with late arrivals and assisting with early check-out.
Contact housekeeping or maintenance staff when guests report problems.
Issue room keys and escort instructions to bellhops.
Keep records of room availability and guests' accounts, manually or using
computers.
Dealing with and resolving customer complaints. Checking function sheets

Maintained a high level of organization, ensuring that meetings, deadlines, and
duties were completed.
Prepared reports and maintained tracking system.
Collaborated cohesively with other administrative staff.
Provided support to other executives as needed.
KEY SKILLS:
Interpersonal Communication Skills
Administrative Skills
Management
Strategic Planning

Skilled in utilizing CRM tools to maintain detailed records, track interactions, and
enhance the overall customer experience in the international health context.
Proficient in bridging linguistic and cultural gaps to ensure clear and effective
communication with diverse international clientele.
Key Strengths:
Strategic Planning: Adept at developing and executing strategic sales and
marketing plans tailored to meet organizational objectives. I focus on creating a
compelling value proposition to resonate with target audiences and drive
conversion.
Market Analysis: Proficient in conducting comprehensive market research to identify trends, opportunities, and potential challenges. I leverage this insight to
formulate data-driven strategies that position products or services
competitively

Main Tasks:
-Development of workshops related with social inclusion and integration of
children and young people with autism, such as: social economy competences
for young people by cooking and hand crafting workshops, motricity workshops,
basic digital skills development for young people with autism.
- Promotional activities and public events organisation such as: development of
social media tools for the center, development of awareness campaigns in social
media and public environment, creation and sharing of promotional materials
(posters, online events, etc) related with daily work in the center, monthly
organisation of public events in social media and public spaces.
- Journalistic work: creation of informational brochures, shooting and editing of
video materials and interviews regarding the topic of raising awareness about
autism needs for children and their families, writing researching articles
regarding autism

GPA 3.48