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About Me

Focused Receptionist with 5 years of hands-on experience answering phone calls, scheduling appointments and directing guests. Personable and organized individual possessing strong administrative skills paired with outstanding recordkeeping and time management abilities. Committed to providing outstanding administrative support to staff and guests.

Skills

Problem SolvingSalesforceCustomer ServiceCommunicationMicrosoft OfficeMicrosoft ExcelGoogle SheetsDetail OrientedMicrosoft WordSocial MediaZoomMacOSGoogle DocsAdministrationTypingWindows OSPhone SupportActive ListeningPatienceVirtual Assistance

Experience

Receptionist @ Miracle Method
Feb

Respond to emails, texts and answer phone calls
Assist customers with questions about the company or their projects
Scheduling consult and scheduling projects
Filing receipts and invoices
Creating and maintaining spread sheets
Processed payments for deposits and for remaining balance after the work is completed
Experience with Salesforce and compass.

Cashier/ Customer Servixe @ Pet Pros
9/2018 - 12/2019

Assisted customers with price checks, lifting heavy items and addressing other inquiries
Maintained current knowledge of company products, services, and processes
Engaged in conversation with customers to understand needs, resolve issues and answer product questions
Took special orders in person and over telephone, generating additional revenue every month
Provided excellent service and attention to customers when face-to-face or through phone conversations.

Beverage server @ Ilani
03/2018 - 8/2018

Checked identification cards before serving alcoholic beverages to patrons under legal drinking age
Processed payments using POS system while ensuring accuracy of all transactions
Greeted customers, answered questions and recommended specials to increase profits
Performed cash register transactions accurately and efficiently
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours
Garnished dishes and beverages to serve visually appealing menu items
Prepared mixed drinks and cocktails according to standard recipes
Maintained cleanliness of bar area, including countertops, shelves, glasses, utensils and equipment
Ensured compliance with alcoholic beverage control laws by monitoring guest consumption of alcohol.

Education

Columbia River High School
2009 - 2012

Diploma

Portfolio not available.

Services not available.

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