Technical Support Representative Convergys
Email and Chat Support for QuickBooks
- Location
- Philippines
- Desired salary
- Unspecified
- Work preference
- Part Time
- Experience level
- Not set
About
Professional summaryExperienced Customer Support with 3 years of customer service experience handling technical and bookkeeping inquiries for QuickBooks. Part of the job includes explaining how the recording for income and expense works and explaining the limitations of the product. 1 year customer service experience handling billing issues for Best Buy. Part of my resposibilites are cancelling subscriptions and processing refunds that are valid.
Skills
19 capabilitiesExperience
Career historyCustomer Support WIPRO
Handled Billing Issues and Inquiries for Best Buy
Education
Learning historyA.M.A. Computer College
Bachelor of Science in Computer Science
Culinary Institute of Cagayan de Oro
Culinary Arts with Holistic Nutrition
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