Customer Service Professional

I am an accomplished professional with a robust background in customer service and sales training, boasting over 5 years of management experience. My career journey at R.E.I. involved dynamic roles, such as Key Holder, Sales Lead, Retail Banker, Admin, and onboarding specialist, where I trained and guided a team of over 100 employees in effective customer service and sales practices. I have a proven track record of resolving customer issues, ensuring a welcoming shopping experience, and analyzing key sales metrics to exceed expectations for continued growth. Currently contributing to the success of Prophouse Liquidator, I bring my expertise to curate merchandise, manage logistics, and maintain a high standard of customer service in a fast-paced warehouse environment. Proficient in Microsoft Office, Mac OS, and various other skills, I am a dedicated professional committed to delivering outstanding service and driving sales success.