Ana Catarina M. Marques
Ana Catarina M. Marques

Customer Chat Support Specialist

Actively looking · Member since 20 Jan 2024
Message
Location
Portugal
Desired salary
from 15 USD/hourly
Work preference
Part Time
Experience level
Not set

About

Professional summary

Motivated 26-year-old student actively seeking a part-time position to augment income and enhance skill development. Committed to balancing academic responsibilities with professional growth, bringing enthusiasm, adaptability, and a strong work ethic to contribute effectively in a part-time role. Eager to apply classroom knowledge in a real-world setting and committed to delivering high-quality results.
with experience in hotels, tourism, and sales, I offer excellent written communication skills, attention to detail, and a strong customer-centric approach.
I have internships in hotels and tourism offices, where I developed empathy and an understanding of customer needs. Additionally, I gained problem-solving skills during a summer job selling souvenirs in an Amusement park in the Netherlands.
I am fluent in English, Dutch and Portuguese

Skills

3 capabilities

Experience

Career history

Retail Efteling

Worked as a retail seller, of souvenirs and helped customers out with some issues

Education

Learning history

Escola Secundária Rafael Bordalo Pinheiro

Professional technical course in tourism

High school qualification with Level 4 in the EU. Professional in tourism.

Escola Superior de Turismo e Hotelaria

Higher professional technical course in cooking and food production

Level 5 in EU, technical course in cooking and food production - and from 2021 until now doing my bachelor's degree in hotel management.

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