Office Assistant Window Genie
Scheduling appointments for customers.
Provide administrative support; answering phone calls, responding to emails.
Provide customer service;
Accepting customer's payments through the phone.
- Location
- Italy
- Desired salary
- from 15 USD/hourly
- Work preference
- Full Time
- Experience level
- Not set
About
Professional summaryI am a responsible and hard-working person with a passion for excellence in everything I do. I enjoy taking on new challenges and learning new skills. In my free time I enjoy playing video games, reading and cooking. I believe these hobbies have helped me develop my problem-solving skills and attention to detail. I am dedicated to achieving success in my professional and personal life and believe that my positive attitude, strong work ethic and diverse skills make me an asset to any team.
Skills
6 capabilitiesExperience
Career historyCustomer Service Concentrix, Citizens Bank
Respond to customer inquiries regarding their accounts, products, and services, via phone.
Process transactions including deposits, withdrawals using banking software and equipment.
Resolve customer issues and complaints with a high level of empathy and professionalism, taking ownership of the situation and escalating issues to management when necessary.
During my time as a Customer Service Representative at Citizens Bank, I have developed strong communication and problem-solving skills, as well as a deep understanding of banking products and services.
Education
Learning historyColegio Calasanz
School Graduate
School Graduate
Universidad Nacional Henriquez Urena
2 Years Med School Course
2 Years Med School Course
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