Customer service Il Borro Relais&Chateaux
My responsibilities were:
- responding to customer inquiries via email and in person, maintaining high levels of professionalism and patience.
- provide accurate and creative solutions to issues to ensure customer satisfaction.
-effectively communicate with other departements of the resort , contributing to a positive, supportive team environment.
-continually update knowledge of our products and services to provide accurate information to customers.
-track and report customer feedback.