Helen Estifanos

Management

Location
United States
Desired Salary
Unspecified
Work preference
Full Time
Status
Actively looking
Field / Industry
Product & Operations
Relocation: No
Notice Period: Immediate

This user has not passed any tests yet

English -

About Me

I am a dedicated professional with strong leadership, communication, and operations management skills. Throughout my career, I have gained valuable experience training teams, improving workflow efficiency, solving problems, and maintaining high performance in fast-paced environments. I take pride in my ability to assist managers and support onboarding processes to ensure smooth team operations during high-demand periods.

I have worked closely with new employees, providing hands-on guidance and mentoring to help them meet company procedures, productivity standards, and safety protocols. My experience includes working in high-volume distribution environments where accuracy and efficiency are critical. I am comfortable collaborating with team members to meet daily production and shipping deadlines.

In previous roles, I have also supported technical teams by assisting operators with product and repair issues and supervising line operations. My background includes assembling and disassembling small electronic parts, which has enhanced my attention to detail and technical aptitude.

I graduated with a Bachelor of Science in Business Administration, which complements my practical experience with academic knowledge in business management, operations, marketing, and accounting. My education has strengthened my understanding of business principles and prepared me for further growth in management and operations roles.

I am eager to leverage my skills and experience to contribute effectively to a dynamic team, driving operational success and fostering a productive work environment. I am committed to continuous learning and professional development to achieve excellence in my career.

Skills

Problem SolvingCustomer ServiceCommunicationTime ManagementLeadershipTechnical SupportMarketingPerformance ManagementAccountingOperations ManagementOperationsBusiness Management

Experience

Trainer/Supervisor @ Macy’s
November 2018 - September 2025

Assisted managers with onboarding support and workflow coordination to maintain team efficiency during high-demand seasons. Trained and mentored new employees on company procedures, productivity standards, and safety protocols. Provided hands-on guidance to ensure new hires met performance expectations. Picked, packed, and processed customer orders accurately in a high-volume distribution environment.

Mail Sorter (Temporary Assignment) @ Randstad
March 2018 - July 2018

Sorted, organized, and prepared outgoing mail materials for distribution to schools. Maintained efficiency and accuracy in a fast-paced warehouse production environment. Worked collaboratively with team members to meet daily production and shipping deadlines.

Phone Technician/Trainer @ Apple
January 2016 - January 2018

Assisted operators with product, repair, and tool-related issues. Assisted line lead with supervision of operators. Assembled and disassembled small electronic parts and screws.

Education

Oregon State University
09/2022 - 09/2024

Bachelor of Science in Business Administration

GPA: 3.3/4.0; Relevant Coursework: Business Management, Operations, Marketing, Accounting

Sacramento City College
01/2020 - 12/2021

Associate of Science in Business Administration

Sacramento City College
01/2018 - 12/2019

Associate of Arts in Interdisciplinary Studies: Social and Behavioral Sciences, Social Sciences

Sacramento City College
09/2017 - 05/2019

Associate of Science in Administration of Justice

Portfolio not available.

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