Customer Success Manager | Technical Account Manager | Enterprise SaaS Customer Success

I’m a bilingual French-English customer-focused professional with several years of experience in SaaS technical support, customer service and account management. I have worked with international clients, resolving technical and operational issues, managing escalations and building strong customer relationships. I’m particularly comfortable in multicultural environments and enjoy combining problem-solving with clear communication. I’m now looking for an opportunity where I can use my experience, take ownership and continue developing within an international organisation.