Data Analyst

● Analyzed and managed large datasets to extract, transform, and analyze data using advanced tools and technologies.
● Delivered actionable business insights by transforming raw data into clear, concise, and accessible information for global stakeholders.
● Supported data-driven decision-making processes by creating dashboards and visualizations that highlighted key trends, root causes, and actionable outcomes.
● Designed and developed intuitive dashboards using tools like Tableau and Power BI to communicate complex data in an easy-to-understand format.
● Conducted detailed root cause analysis to identify patterns, trends, and anomalies affecting supply chain operations, inventory management, and product demand.
● Implemented solutions to mitigate risks, improve operational efficiency, and ensure compliance with business policies and procedures.
● Collaborated with product owners, supply chain teams, and sales departments to understand business challenges and provide data-driven solutions.
● Worked closely with teams to ensure data quality, accuracy, and reliability for strategic decision-making processes.
● Ensured that all analytics and reports adhered to corporate policies and industry regulations, maintaining a trustworthy operational environment.
● Supported initiatives that enhanced customer trust by analyzing and improving processes around product authenticity, quality assurance, and policy compliance.
● Optimized MySQL Server queries for data transformation tasks, improving data accessibility and performance in Tableau.
● Using SQL, PostgreSQL, and MySQL, data extraction, cleansing, and transformations were carried out, guaranteeing data consistency for seamless reporting and operational effectiveness.

Environment: SQL, Tableau, Power BI, QuickSight

● Analyzed large, complex datasets to uncover business insights related to operations, performance metrics, and financial reporting.
● Utilized SQL and Excel (including VBA, pivot tables, and power pivots) to extract and transform data, ensuring the information was both accurate and accessible to stakeholders.
● Created detailed reports and dashboards using data visualization tools like Tableau to help business leaders make informed decisions.
● Worked closely with cross-functional teams to streamline data pipelines and ensure seamless integration of financial and operational data.
● Developed recommendations for improving business performance by aligning data analysis with organizational goals and objectives.
● Developed and refined Power BI reports and Tableau dashboards for Exon Mobil support and sales teams, facilitating data-driven choices and improving service quality.
● Adapted to changing business requirements and worked collaboratively with teams to prioritize the most pressing business challenges.
● Presented findings in clear and concise formats, ensuring stakeholders understood the impact of data-driven decisions on business outcomes.
● Utilized SQL for data extraction and transformation, refining data models for faster report generation, achieving a 25% reduction in report generation time.
● Supplied data insights that increased customer satisfaction ratings, shortened response times, and improved customer service operations.
● Documented key findings, methodologies, and dashboard configurations to promote knowledge sharing and enable ongoing improvements in sales and service functions.

Environment: SQL, Tableau, Excel.